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Heavy 8x4 recovery truck lifting the front axle of a broken-down tractor unit at the roadside
24/7 heavy truck breakdown service

Truck & HGV breakdown assistance in France, 24/7

Broken down in France with a truck, lorry or coach? Our English-speaking dispatch sends the nearest equipped heavy recovery operator from our network for roadside repair, towing, tyres or recovery, anywhere in the country. Get an instant estimate and book online: the firm price is confirmed before the truck sets off.

  • 24/7, all year
  • Heavy wreckers up to 44 t
  • Firm price before dispatch
  • Anywhere in France

Version française : dépannage poids lourd

What to do if your truck breaks down in France

  1. Make it safe: hazard lights, high-visibility vest, everyone behind the safety barrier or off the carriageway.
  2. On a motorway: call 112 or use an orange emergency phone (roughly every 2 km). The operator sends the approved recovery company for that section.
  3. Anywhere else: call us or book below. Give the road number, direction and nearest marker post, junction or address.
  4. Have ready: vehicle type and weight, load (dangerous goods, reefer), registration and where you want the truck taken.
+33 6 51 65 78 10
Instant estimate + booking

Price and book your truck breakdown service

Instant estimate for your vehicle, then online booking. The firm price is confirmed by phone before the recovery truck sets off.

1. Estimate the price

Indicative range excluding VAT, based on vehicle, service and time.

Service

Articulated lorry, tractor unit or trailer

5 km200 km
Time
Indicative estimate
€1,970–€3,010 excl. VAT
about €2,360–€3,610 incl. 20% VAT
Breakdown
  • Towing package (hook-up + 20 km)€1,890–€2,890
  • 10 extra km (€8–12/km)€80–€120

Loaded trailer: a relief tractor can be arranged to deliver the cargo while the tractor unit goes to the workshop.

On French motorways the approved recovery operator for that section is assigned and sets its own rates above 3.5 t: this estimate covers off-motorway jobs and the onward move once you have left the motorway.

2. Book the job

Our dispatcher calls you back to confirm the firm price, equipment and arrival time.

Your request :TowingTractor + semi-trailer (44 t)30 km€1,970–€3,010 excl. VAT
Your details are only used to handle this request. No online payment: the firm price is agreed with you before dispatch.
Call 24/7 : +33 6 51 65 78 10

Roadside truck repair: fix it before you tow it

Many truck breakdowns can be fixed where the vehicle stands. A mobile heavy-vehicle mechanic with a fully equipped service van and multi-brand diagnostics comes to the roadside, a truck stop, a loading bay or your depot, from €390 excl. VAT (call-out and first hour).

  • 24 V batteries, starters and isolator switches
  • AdBlue / SCR faults and limp mode
  • Air system leaks, brakes stuck on
  • Hoses, belts, cooling, gelled diesel in winter
  • Trailer lighting and ABS / EBS connections
  • Fault code reading and clearing
Mobile truck mechanic running diagnostics on site with the cab tilted, service van alongside

Heavy truck towing up to 44 tonnes

Trucks are towed on an underlift after the driveline is disconnected to protect the gearbox. For an articulated lorry, a relief tractor can take over your loaded trailer so the delivery goes ahead while the tractor unit goes to the workshop.

The towing package includes hook-up and the first 20 km, then a per-km rate. For long distances, low-loader transport is often cheaper.

Heavy wrecker attending an articulated lorry at night on a truck parking area

Heavy truck towing prices

VehiclePrice excl. VAT
Light truck 3.5–7.5 t20 km included, then €5–7/km€790–€1,190
Rigid truck 7.5–19 t20 km included, then €6.50–9.50/km€1,190–€1,790
Heavy rigid over 19 t20 km included, then €7.50–11/km€1,590–€2,390
Tractor + semi-trailer (44 t)20 km included, then €8–12/km€1,890–€2,890
Bus or coach20 km included, then €8–12/km€1,790–€2,690

Indicative prices excluding VAT. Nights (7pm–7am), weekends and bank holidays: +50% to +100%. The firm price is confirmed before the recovery truck sets off.

Roadside repair prices

VehiclePrice excl. VAT
Light truck 3.5–7.5 tCall-out + first hour€390–€590
Rigid truck 7.5–19 tCall-out + first hour€450–€690
Heavy rigid over 19 tCall-out + first hour€490–€750
Tractor + semi-trailer (44 t)Call-out + first hour€490–€750
Bus or coachCall-out + first hour€490–€750

Indicative prices excluding VAT. Nights (7pm–7am), weekends and bank holidays: +50% to +100%. The firm price is confirmed before the recovery truck sets off.

Channel ports and cross-border hubs

Many English-speaking drivers break down on the way to or from a ferry or the Channel Tunnel. A flat 24 V battery after a long wait, a starter, a tyre or a reefer unit can often be fixed on a truck park in time for your crossing.

Main truck corridors we cover

French rules foreign truck drivers should know

Motorway recovery

On toll motorways only the approved operator for that section may recover your vehicle. Above 3.5 t its rates are not regulated: ask for the price first.

Weekend driving bans

Goods vehicles over 7.5 t are generally banned from Saturday 10pm to Sunday 10pm and on public holidays: plan the restart after a repair accordingly.

Winter equipment

From 1 November to 31 March, mountain areas require chains for at least two drive wheels on vehicles with a trailer; rigids and coaches can use 3PMSF tyres instead.

Invoicing

Prices exclude VAT; VAT is applied on the invoice under the EU rules for your company. Payment by card or bank transfer, invoice and photo report in your company's name.

How truck breakdown assistance works

  1. 1

    Tell us what happened

    By phone or online: vehicle, weight, load, exact position (road, marker post, direction) and destination.

  2. 2

    Firm price and equipment

    Dispatch selects the nearest suitably equipped heavy recovery operator and confirms price and ETA.

  3. 3

    Safe intervention

    Scene protection, diagnosis, roadside repair when possible, otherwise towing, recovery or transport.

  4. 4

    Drop-off and invoice

    Delivered to your chosen workshop or site, photo report and invoice in your company's name.

Truck breakdown in France: FAQ

How much does truck breakdown recovery cost in France?

Roadside repair starts from €390 excl. VAT (call-out and first hour). Towing starts from €790 for a light truck and €1,890 for a tractor and semi-trailer, with 20 km included and a per-km rate after that. Uprighting an overturned truck is priced after assessment, from €3,900. Nights, weekends and bank holidays carry a 50% to 100% surcharge. The firm price is confirmed before the recovery truck sets off.

My truck broke down on a French motorway. Who do I call?

Get behind the safety barrier and call 112 or use an orange emergency phone. On French toll motorways the operator sends the approved recovery company for that section, whose rates are not regulated above 3.5 t. Once your vehicle has left the motorway you are free to choose who handles the next step: we can organise the repair, the move to your workshop or a relief tractor for your trailer.

Do you speak English?

Yes. Our dispatch handles requests in English and French, for drivers, fleet managers and breakdown assistance providers. Give us the location, vehicle details and a contact number and we call you back with the price and arrival time.

How do foreign hauliers pay?

We invoice your company with prices shown excluding VAT; VAT is applied on the invoice under the applicable EU rules. Payment is by card or bank transfer. You receive an intervention report with photos.

Can you tow a loaded 44-tonne truck?

Yes, with a heavy 6x4 or 8x4 underlift wrecker after the driveline is disconnected to protect the gearbox. A loaded trailer can be taken over by a relief tractor so the delivery goes ahead while the tractor unit goes to the workshop.

Do you handle buses and coaches?

Yes: roadside repair, tyres and towing of buses and touring coaches with wreckers equipped for long overhangs. Passenger safety comes first and onward travel is coordinated with your operations team.

Can you repatriate my truck to the UK or another country?

Yes, on request: towing to a workshop across the border or low-loader transport if the vehicle cannot be towed. Tell us the pick-up address, the destination and the vehicle condition for a firm quote.

Truck broken down in France? Call us now

Tell us the location, vehicle and load: we confirm the equipment, firm price and arrival time before the recovery truck leaves.

Job coordinated by Uber Dépannage with a suitably equipped heavy recovery operator from our network.

NF Service Breakdown-Towing Certification - AFNOR
Certified Quality

NF Service Certified Technicians

Our breakdown technicians hold the NF Service Breakdown-Towing certification from AFNOR, guaranteeing you professional intervention that meets the highest quality standards.

  • Guaranteed quality of reception and care
  • Certified response times
  • Qualified and trained staff
  • Intervention vehicles maintained to standards
  • Optimized on-site repair rate
Learn more about NF Service certification

Transparency & Legal Information

Operating Model: Uber Towing operates as an assistance management center. We have several tow trucks and depots in France, and perform the majority of interventions ourselves on behalf of the company, but we also mandate a network of independent professional tow truck partners, rigorously selected for their reliability and rates.

Brand Independence: The name "Uber Towing" refers to the German term "über" (above/super) symbolizing our commitment to quality. We are a totally independent entity and have no capital or commercial link with Uber Technologies Inc. (VTC/Delivery).

In case of breakdown on a highway or expressway, please exclusively use the orange emergency call boxes. This sector is regulated and reserved for authorized highway tow trucks.