Car Accident Assistance & Recovery

Comprehensive Accident Support

A car accident is a traumatic experience. Beyond the immediate shock, there are logistical challenges to handle: moving the damaged vehicle, finding a repair shop, and dealing with insurance paperwork. Uber Towing France offers a holistic accident assistance service to relieve you of these burdens. We are not just a towing company; we are your partner in navigating the aftermath of a collision.

Immediate Scene Management

Safety at the accident scene is paramount. Our drivers are trained in accident scene management. Upon arrival, they will:

• Secure the area with cones and warning lights to prevent secondary accidents.
• Assess the condition of the vehicle to determine the safest recovery method.
• Clean up debris (glass, plastic parts) from the road surface to ensure safety for other drivers.
• Assist you in retrieving personal belongings from the vehicle.

Off-Road Recovery and Winching

Accidents often result in vehicles ending up in ditches, mud, embankments, or other inaccessible places. Standard tow trucks may not be enough. We operate a fleet of specialized recovery vehicles equipped with powerful winches, cranes, and rotator booms. This allows us to retrieve your car safely, regardless of the terrain or weather conditions, without causing further damage to the vehicle or the environment.

Insurance Coordination

Navigating insurance claims in France can be complex, especially if you are not fluent in French. We work with all major insurance companies (AXA, Allianz, MMA, GMF, etc.) and international assistance providers. We can communicate directly with them on your behalf to authorize the tow and storage. We ensure that the towing and storage costs are properly documented and billed according to your policy coverage, minimizing your out-of-pocket expenses.

Assistance with the "Constat Amiable"

In France, after an accident, drivers must fill out a "Constat Amiable" (Amicable Accident Report). This document is crucial for determining liability. It can be confusing, especially under stress. Our drivers can guide you through the process, ensuring that you fill out the form correctly and do not inadvertently admit liability where none exists. We can also help you take photos of the scene and damage to support your claim.

Vehicle Storage and Disposal

If your vehicle is totaled or cannot be repaired immediately, we offer secure storage facilities. We can keep your vehicle safe in our guarded depots while you decide on the next steps or wait for an insurance adjuster to inspect it. If the vehicle is deemed a total loss (beyond repair), we can also arrange for its environmentally friendly disposal at a certified center (VHU) and handle the necessary administrative procedures to deregister the car, providing you with the certificate of destruction.

Replacement Vehicle Assistance

Being without a car can disrupt your entire trip. Through our partnerships with rental agencies and insurance assistance programs, we can often help you secure a replacement vehicle or arrange for a taxi to take you to your hotel or destination. Our goal is to ensure your mobility is restored as quickly as possible.